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Terms and conditionsPROMOTIONS AND EVENTS
29.1. Statuses
29.1.1. The Company rewards its loyal and regular players by giving them a possibility to gain player points ("Comp Points") that can be used to upgrade a player's status. Comp Points are accumulated automatically when a player makes bets with real money.
Goldenreels29.1.2. Depending on the sum of bets placed in different games that are divided into categories with a multiplier, you get a certain number of Comp Points:
1/100 - all slots;
1/100 - blackjack, poker, video poker;
0 – roulette;
0 – baccarat, kazinovar, reddog.
If, for example, you play a slot machine, then by placing bets a total of 100 dollars you receive 1 (one) comp point. The Company reserves the right to change the contribution settings for comp points at its sole discretion.
29.1.3. Depending on the number of Comp Points accumulated during a game, you will be awarded with a specific status:
Novice (the required number of Comp Points is from 0 to 10);
Regular (the required number of Comp Points is from 10 to 50);
VIP (the required number of Comp Points is from 50 to 500);
VIP GOLD (the required number of Comp Points is from 500 to 5000);
VIP PLATINUM (the required number of Comp Points is from 5000 to 25000);
Dark Knight (the required number of Comp Points starts from 25000).
With each new status level a player receives personal benefits, additional promo offers and bonuses.
29.2.
Goldenreels Cashback
29.2.1. On the first day of every month at 00:00 (GMT+0) 10% of funds lost within a previous month are available to a player as a cashback. The cashback is calculated by the following formula:
Cashback = (total deposits - total payouts - cash balance - bonus balance - funds lost in live dealer games - funds lost in sports betting) * 10%
29.2.2. Cashback is credited as a bonus, in order to activate this bonus a player needs to deposit at least 50% of the cashback amount. Cashback has a wagering requirement of х3 (bonus amount + deposit amount). The bonus can be activated within 72 hours after it has been credited to a player. If the bonus is not activated it will be zeroed out.
29.2.3.
Goldenreels Cashback is not available for players with the gift option being disabled due to any of the reasons described in paragraph 29.4 as well as for players with a temporarily or permanently blocked account.
29.2.4. The exact amount of the accumulated cashback can be checked in the "Balance" section of a player's profile.
29.2.5. The funds lost in Live Dealers games and Sports sections are not taken into account when calculating cashback.
29.3. Rebate
29.3.1. A
Goldenreels player accumulates rebate by making bets with real money. Rebate is calculated by the following formula: Rebate = (((bet sum in USD cents/100)*0.2)+0.01) * game coefficient.
Example
With a 100 USD bet and 0.9 game coefficient, the player will get: Rebate = (((10000/100)*0.2)+0.01)*0.9 = 18.009 USD cents = 0.18009 USD.
By default, the game coefficient is set as follows:
100% – all slots;
10% – kazinovar, reddog;
5% - live dealers, sport bets, roulette, baccarat, blackjack, poker, video poker.
A detailed list of contributions is available on this link. The company is eligible to change game contributions at any time without prior notice.
29.3.2. Rebate is accumulated during a calendar week starting on Monday and is issued as a no deposit bonus with a wagering requirement of x3 every Monday at 00:00 GMT + 0.
29.3.3. The minimum rebate amount available to receive as a bonus is 1 usd\eur\aud\cad, 10 nok\sek\cny, 50 rub, 100 jpy, and the maximum amount of rebate is 1000 usd\eur\aud\cad, 10000 nok\sek\cny, 50000 rub, 100000 jpy.
29.3.3.1. In case the accumulated amount of weekly rebate is below the minimum amount, it is transferred to the next period until it reaches the minimum required amount. If the rebate amount does not reach the minimum required amount within 6 months, the rebate will be reset.
Goldenreels29.3.3.2. In case the accumulated amount of weekly rebate is above the maximum amount, the player receives a bonus for the maximum amount, and the difference is written off.
29.3.4. Rebate calculations do not involve bets below 0.1 usd\eur\aud\cad, 1 nok\sek\cny, 5 rub, 10 jpy. Sport bets are not taken into account when rebate is calculated.
29.3.5. The exact amount of the accumulated rebate can be checked in the "Balance" section of player's profile.
29.3.6. Rebate is not available for players with the gift option being disabled due to any of the reasons described in paragraph 29.4 as well as for players with a temporarily or permanently blocked account.
29.4. If the Company believes that a player is abusing or attempting to abuse a lack of information in the Terms and Conditions stated by the Company, cashback, rebate or other promotion through such forbidden methods as
29.4.1. creating new accounts in order to receive welcome bonuses from the
Goldenreels Casino
29.4.2. creating a number of accounts in order to receive regular gift offers from the
Goldenreels Casino on all of the created accounts simultaneously;
29.4.3. making deposits only to activate paid gift offers on the following pattern: a player makes deposit to activate a gift, the player activates the gift, then requests a withdrawal, the player receives the withdrawal, the player makes bets with bonus money received with the activated gift;
29.4.4. and other similar attempts to benefit through bonuses, promotions offered by the Company; then
29.4.5. the Company reserves the right at its sole discretion to deny, withhold or cancel withdrawals, cashback, rebate or other promotion from the player and rescind any policy with respect to the player, either temporarily or permanently, or terminate access to the services and/or block player's Account. The the Company shall be under no obligation to return the player any funds that may be present on any of his/her Accounts or has been lost in the game.
29.5. Any promotions conducted by the Company shall not be treated as an obligation to the player. The Company takes no responsibility for errors in promo events conducted by third parties, as, for example, game providers. The Company does everything possible to avoid such errors, but takes no responsibility for their occurrence.