Mam problem z wyplata kasy od nich, po wyslaniu dokumentow przysłali mi 2 maile i prawde mowiac nie do konca wiem o co im chodzi, bede wdzieczny za pomoc.
Dear Pinnacle Sports Client,
Your recent withdrawal request was declined since you have not provided the necessary credit card information.
Before a withdrawal may be processed, the following information is required. Please complete the attached Authorization Statement, including the date of your initial deposit. You may find the date of your initial deposit by going to the My Account - Account Review section of the site. Select "All Transactions" and the appropriate timeframe. The information is only required once for each card and is kept completely confidential.
* Photo ID: Passport, Driver's License or National Identity Card ( this is required only once even if you use multiple cards)
* Front of your Credit/Debit Card
* Back of your Credit/Debit Card (Please carefully redact only the 3 digit CVV2 or CVC2 Card Security Code in the scan)
* Completed Authorization Statement (please find attached a blank form to be completed and scanned)
For the security of our clients and Pinnacle Sports, only scanned documents uploaded from the website will be accepted. All submitted documents will be stored on a secure file server using industry standard strong encryption.
You may use the My Account - Personal Details option to upload your documents. Or, go to the Cashier and select the Credit Card deposit option. You will find a click here link to upload your credit/debit card documents. Documents provided as email attachments will be deleted and faxes are not accepted. All copies must be received legibly.
Once the credit/debit card information is uploaded and approved, our Risk Department will advise you via email and you may return to the Cashier to request your payment.
If you have any questions regarding the credit/debit card information requirements, please contact our Risk Management Department at
[email protected] or you may review the Cashier section of the site
www.pinnaclesports.com. [
pinnaclesports.com.]
All other questions should be directed to our 24 hour Customer Service Department at
[email protected].
We appreciate your cooperation.
Kind Regards,
Customer Service Department
Pinnacle Sports
i drugi mail:
Dear Pinnacle Sports’ Client,
We appreciate you providing the required credit/debit card documentation. Unfortunately, we are unable to approve the information as submitted.
To approve your credit/debit card information additional documents will be required or the information provided resent. Please see below for the additional requirements:
Authorization Form
We are missing your authorization form.
Please upload the documentation as requested. For the security of our clients and Pinnacle Sports, only scanned documents uploaded from the website will be accepted. All submitted documents will be stored on a secure file server using industry standard strong encryption. The encrypted files are only accessible by our Risk department using a specially designed and secured access mechanism.
Please go to
www.pinnaclesports.com [
pinnaclesports.com] and log into your account. You may use the My Account option Personal Details to upload your documents. Or, go to the Cashier option and select Make a Deposit - Credit Card Deposit. You will find a click here link to upload your Credit Card documents.Documents provided as email attachments will be deleted and faxes are not accepted. All copies must be received legibly.
This procedure is for the protection of both our clients and Pinnacle Sports.
If you have questions regarding the credit/debit card information only, please contact our Risk Management Department at
[email protected]. To avoid delays, all other questions should be sent to our Customer Service Department at
[email protected].
We appreciate your cooperation.
Kind regards,
Risk Management Department
Pinnacle Sports
). Idiotą nie jestem, perspektywa walających się gdzieś jpg-ów z pełnymi danymi mojej karty lekko mnie przeraziła, więc olałem ich, kasę udało mi się przegrać do innej firmy i tam wypłacić. 
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