At 15.07 on Saturday 14th September, we experienced issues with our core customer record system that resulted in customers experiencing intermittent issues when logging in. Anyone who was already logged in would not have experienced issues.
The problem was fixed at 18.40, and we are confident that this represents a one off issue, and should not be experienced again. We are deeply sorry for this incident, and will be announcing a special offer for the Champions League matches coming up in midweek by way of apology.
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