188bet! Ostatni raz jakikolwiek zaklad tam postawilem. Dalem over w meczu Vietnamu, majac stream bez opoznienia, gdy zaczynali akcje gdzies na polowie, atakujac raz za razem. Bet przyjeto z opoznieniem jak to na liveach. Teraz patrze, a bet jest cancelled.
Camille: Hi, I will be glad to assist you. May I please have your concern?
Arkadiusz: hello why my live bet on over 1 in vietnam game is voided
Camille: Upon checking, your bet was placed during a Danger-Ball situation.
Camille: It is considered Danger ball when there is:-1.Corner Kick
Camille: 2.Penalty Kick
Camille: 3.Free Kick in opposing team near penalty box or vice versa
Camille: 4.Throw in opposing team near penalty box or vice versa
Camille: 5.Team A attacking Team B,near penalty box or vice versa.
Camille: If the Danger Ball is Red Card or Goal Scored, stakes will be cancelled and returned.
Arkadiusz: wtfff
Arkadiusz: you must be joking
Camille: Please check our Sports Betting Rules page for more information.
Arkadiusz: it is total nonsense
Arkadiusz: vietnam was attacking whole game
Arkadiusz: when i have placed a bet they werent in penalty box
Arkadiusz: you have delay in bet accepting on live
Arkadiusz: so it is crazy you can void every bet
Camille: Was there a goal made few moments after your bet?
Arkadiusz: yes but who cares? i have placed a bet and during delay in acccepting (you have this delay on live) they came to their PA i cant control that
Arkadiusz: lol
Arkadiusz: i never had same situation in any other bookie and i`m betting a lot
Camille: Then it is considered a High-Risk/Danger moments in a match. When this happens, it is then kept in Pending mode until it is confirmed or cancelled when a goal is made.
Arkadiusz: IT WAS CONFIRMED
Arkadiusz: I HAVE RECEIVED MESSAGE BET CONFIRMED
Camille: Your bet was placed but was still cancelled due to a potential scoring scenario.
Camille: We hope for your understanding.
Arkadiusz: this is just fuckin unbelievable
Arkadiusz: yes no problem i understand that you have stolen my money
Arkadiusz: with idiotic reason
Camille: Please do check our Sports Betting Rules page for the Danger Ball rules.
Camille: Your stake amount is eventually returned to your account due to bet cancellation.
Arkadiusz: fuckin scam bookie last time i have bet
Camille: We regret that we are not meeting your expectation and certainly understand how you'd be so upset.However, please try not to use vulgar and/or abusive language or we would be force to terminate this session.
Arkadiusz: then give me my money back... I have placed a bet when Vietnam were in the middle and starting attack- there was attack after attack they were crashing them, your fuckin system had a delay which is fine cozz it protects from making post goal bets
Arkadiusz: but i received announce to confirm- even it took me a few extra seconds to confirm
Arkadiusz: so it is not true that i have placed a bet when they were in goal situation
Camille: Upon checking, the amount of $65 has already been returned to your account.
Camille: Bets will be in Pending mode if there are High-Risk/Danger situations. It will be accepted if no goals are made and cancelled otherwise.
Camille: I hope I was able to address all your issues today. Would there be anything else that I can assist you with?
Arkadiusz: HAVING BALL IN THE MIDDLE IS HIGH-RISK SITUATION?
Arkadiusz: r u fuckin serious?
Camille: This is your 2nd warning,please refrain from using inaapropriate vulgar and/or abusive language. Otherwise, we would be left with no choice but to disconnect this online chat session
Arkadiusz: your bookie have stolen my money without any good reason i have a right to use any language i want
Arkadiusz: had a live stream without any delay
Arkadiusz: where should i write officcial complaint
Arkadiusz: cozz chat looks like a joke support here
Camille: Please send an email to
[email protected] for your complaint regarding your cancelled bet.
Camille: Our managers will help you further.
Arkadiusz: thank you and sorry for my language but i`m totally disgusted, it`s first time when any bookie have stolen my money
Camille: I understand and I know you would feel upset about this situation.
Arkadiusz: thx goodnight
Camille: You're most welcome.
Camille: Thank you for chatting with me. I would appreciate your feedback: Please click here to complete our Exit Survey.For future assistance, simply contact us again via live chat or send an email to
[email protected] Chcialem jeszcze napisac I fuck your survey, ale juz sobie odpuscilem, bo kobita mi nic nie zawinila. Paranoja jakas, slow szkoda skurwysyny.
